Privacy Policy
Oakridge Academics is committed to protecting and respecting your privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when you engage with our services or visit our website.
Oakridge Academics complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Oakridge Academics is an educational support service providing academic tutoring and guidance from early years through to university and postgraduate level.
For the purposes of data protection law, Oakridge Academics is the data controller.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us using the details provided on our website.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
For parents or guardians
Name
Contact details such as email address and telephone number
Information about your child relevant to their education and learning needs
Payment and billing information
For students
Name
Contact details
Educational information relevant to the support requested
University course or module details where applicable
Coursework information submitted for feedback
Website and enquiries
Email addresses and information submitted via contact or enquiry forms
Basic technical data such as IP address and browser type for website functionality
We only collect information that is necessary to provide our services effectively.
3. How We Use Your Information
Your personal data is used for the following purposes:
To provide academic tutoring and educational support
To communicate with you about sessions, scheduling, and services
To provide written coursework feedback where requested
To manage payments and invoices
To maintain appropriate records of educational support provided
To respond to enquiries and requests
We do not use personal data for automated decision making.
4. Lawful Basis for Processing
Under UK GDPR, Oakridge Academics processes personal data on the following lawful bases:
Performance of a contract where services are provided
Consent where information is voluntarily provided
Legal obligation where required
Legitimate interests in delivering educational services appropriately
5. Data Storage and Security
All personal data is stored securely and accessed only by Oakridge Academics.
Reasonable technical and organisational measures are in place to protect personal data from unauthorised access, loss, misuse, or disclosure.
Personal data is retained only for as long as necessary to provide services and meet legal or professional obligations.
6. Sharing Your Information
Oakridge Academics does not sell, rent, or trade personal data.
Information may only be shared where required by law or with trusted service providers necessary for business operations, such as secure payment processors, who are also compliant with data protection requirements.
7. Children’s Data
Oakridge Academics provides educational services to children. Personal data relating to children is collected only with the knowledge and consent of a parent or legal guardian.
Care is taken to ensure that children’s data is handled sensitively and securely at all times.
8. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of personal data where appropriate
Restrict or object to the processing of your data
Request data portability
Withdraw consent where consent has been given
Requests can be made by contacting Oakridge Academics using the details on the website.
9. Cookies and Website Data
Oakridge Academics may use basic cookies to ensure the website functions correctly and to improve user experience.
You can control cookie settings through your browser preferences.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.
The most current version will always be available on the Oakridge Academics website.
11. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact Oakridge Academics via the contact details provided on the website.